Govt Explains The Delay in Civil Servants’ Salaries

The Teachers Service Commission (TSC) attributed the delayed processing of retired teachers’ benefits and pensions to colonial-era laws, bureaucratic procedures, and the persistent reliance on manual systems within the National Treasury.

During a recent appearance before the Senate Education Committee, chaired by Senator Joe Nyutu of Murang’a, TSC’s Human Resource and Management officer, Julius Olayo, along with Legal Affairs Director Cavin Anyuor, explained that the cumbersome nature of the payments’ processing was a result of the manual system and legal provisions within the Pensions Act.

Olayo further emphasized that the bureaucratic process involves numerous checklists and document verifications, extending the processing time to up to two years.

Anyuor said that this law was passed more than half a century ago, in 1952

The teachers’ employer distanced itself from liability in the pension payment delays, saying that its mandate is purely facilitative. 

This involves preparing the pension claims and advancing them for processing and payment by the Director of Pensions under the National Treasury.

While teachers should receive their pensions three months after retirement as per TSC operation procedures, the dated legal provisions deter the commission from paying on time.

Anyuor noted that teachers are required to fill out statutory forms, as per the law, and attach other documents like their Automated Teller Machine (ATM) Cards.

He said that to remedy the delays, the commission has set up an office at its headquarters, with officers from the Pensions Department.

TSC is encouraging teachers to submit required documents to its county and sub-county officers, who will verify them and forward them to its headquarters.

The commission has also started automating aspects of the pension process to further reduce processing time, according to Olayo, the Legal Affairs Director.

Claims will be processed through the first-in, first-out principle, and employees involved in pension processing have been placed on daily targets.

The Senate Education Committee questioned why TSC should wait until a teacher retires to start processing the pensions, suggesting that the process should begin nine months prior to retirement.