Safaricom M-PESA subscribers, estimated at 32 million, can now withdraw money from the overdraft service Fuliza.
Fuliza allowed users to make payments via till, pay bill numbers, and send money to other M-PESA customers.
The service enables customers to send money or pay for goods and services when they have insufficient balances in their M-PESA wallets.
Fuliza targets all Safaricom’s M-PESA customers who have been active for at least the past six months and maintain a good M-Shwari credit performance history. The M-PESA Sim Toolkit (STK) and the My Safaricom app offer the service.
How to withdraw Fuliza from an M-PESA agent
Launch the STK menu or dial *334# ok
Select Withdraw Cash From Agent
Enter Agent No
Enter the Amount
Enter M-PESA PIN
Confirm withdrawal details
Accept Fuliza request to complete the transaction.