The Kenya Revenue Authority (KRA) is preparing to address concerns from taxpayers who have discovered unexpected tax debts, penalties and interest on their iTax accounts.
The authority has invited Kenyans to submit questions ahead of an online public discussion scheduled for Thursday, November 12, 2026. The engagement will focus on understanding tax liabilities, resolving disputes and explaining the ongoing tax amnesty programme.
The discussion comes as some taxpayers seek clarification on how amounts appearing on their accounts were calculated and what they can do when they disagree with the assessments.
KRA has also reminded taxpayers that its 2026 tax amnesty programme offers a full waiver of qualifying penalties, interest and fines relating to tax liabilities accumulated up to December 31, 2025.
However, the relief does not cancel the original tax owed. Taxpayers with outstanding principal tax must settle the qualifying amount by December 31, 2026, to benefit.
Those who have not filed returns for the qualifying period must submit the outstanding returns. Taxpayers with no outstanding principal tax but eligible penalties and interest may qualify automatically.
The programme does not cover tax liabilities arising from January 1, 2026, onwards.
KRA says taxpayers with disputed debts should contact their respective Tax Service Offices and seek reconciliation rather than paying amounts they do not agree with without first seeking clarification.
The authority has encouraged eligible taxpayers to review their iTax accounts early and avoid waiting until the December deadline.
The initiative could help individuals and businesses understand their tax positions and clear qualifying historical obligations under the amnesty conditions.

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