In a video circulating online, the officers are heard repeatedly telling the driver, “Utalipa parking,” as they demand that he settles the required charges.
However, the motorist pushes back against their demands, explaining that he has not refused to pay. He argues that the problem lies with the county's payment system, which he claims is not functioning.
“Sijakataa kulipa, ni hiyo machine yenu haifanyi. Na sasa nimekaa hapa muda mrefu,” the driver tells the officers.
He further points out that he has already spent considerable time waiting, suggesting that the delay is beyond his control because he cannot complete the payment through the allegedly faulty system.
The officers, however, maintain their position and continue insisting that he must pay the parking fees, resulting in an uncomfortable exchange between them and the motorist.
The incident has drawn attention to the challenges motorists can face when county payment systems experience technical difficulties. While drivers are expected to comply with parking regulations and pay the required charges, a malfunctioning payment machine can make the process difficult.
The disagreement also raises questions about how county enforcement officers should handle motorists who claim they are willing to pay but cannot complete transactions because of technical problems.
For the driver, the issue was not a refusal to pay parking fees but the alleged failure of the system he was expected to use.
Watch the video here
https://x.com/TheNairobiTimez/status/2120773668473098746?a=ah02b6P-R5qIKv2694g&s=19
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