The Social Health Authority (SHA) has announced nationwide door-to-door visits to homes and offices, as the government steps up efforts to increase registration and encourage members to pay their contributions.
SHA Chief Executive Officer Mercy Mwangangi said the exercise would begin on Monday, November 16, and run until Tuesday, December 15, 2026.
The Authority plans to deploy field officers across the country to reach Kenyans who may not have registered under the health scheme and help them access its services.
In a statement issued on Wednesday, November 11, Mwangangi said the visits would focus on raising public awareness and making registration services more accessible.
"SHA wishes to inform the public that it will undertake nationwide field visits from Monday, November 16, 2026, to Tuesday, December 15, 2026, as part of its ongoing efforts to enhance public awareness and facilitate access to healthcare services," she said.
The CEO added that the exercise would allow officers to engage directly with members of the public and address challenges affecting access to the scheme.
During the visits, officers will identify eligible Kenyans who have not registered and assist them with enrolment. They will also guide new members on how to include their eligible dependants.
The exercise will extend to people who are already registered under SHA. Field officers will verify members' contribution records and help them understand their account status.
Members with outstanding payments will also receive guidance on how to reconcile their accounts and settle the amounts owed.
The planned visits will also target employers as the Authority seeks to improve compliance with contribution requirements. Officers are expected to provide assistance and explain the steps businesses should take to meet their obligations.
Mwangangi said bringing services closer to households and workplaces would give the Authority an opportunity to respond to concerns raised by Kenyans.
The month-long exercise forms part of SHA's wider efforts to expand registration and improve participation in the national health insurance scheme.
LINK: https://www.kenyans.co.ke/news/129314-sha-begin-nationwide-door-door-visits-homes-and-offices-next-week?fbclid=IwZXh0bgNhZW0CMTEAcGRvZgRzcnRjBmFwcF9pZA80MDk5NjI2MjMwODU2MDkAAR8Kky6p1rD6tZt1L9uQhYeZGvhNf0UpqXXQXDj8GSmvmtssp8ADBgBFVrz03g_aem_FZRbnJM2ea8Pzzm5yhfz6w
Leave a Reply