The Directorate of Criminal Investigations has expanded its biometric Police Clearance Certificate services to two more Huduma Centres in Turkana and West Pokot. Residents can now obtain the document in less than five minutes.
In a statement on Thursday November 12 2026 the DCI said it had installed the Multi-Biometric Identification System at Lodwar Huduma Centre in Turkana County and Kapenguria Huduma Centre in West Pokot County.
The Directorate said the expansion is part of efforts to make government services more accessible. It will reduce the distance residents travel to access police clearance services.
The DCI stated that the government’s commitment to bringing essential services closer to the people continues to gather momentum. The latest installations follow earlier expansions to Eldoret and Kitale and Kitui and Garissa.
The new technology uses biometric identification to improve the speed and accuracy of processing certificates. These are commonly known as Certificates of Good Conduct.
According to the DCI the system has significantly reduced waiting time for applicants. It said what previously took at least 14 working days can now be done in less than five minutes.
The agency added that the technology was designed to improve efficiency while strengthening criminal identification. The biometric upgrade replaces lengthy manual processes with faster identification and verification.
The Directorate also disclosed that Huduma Centre personnel received hands-on training before the system was introduced. The training covered system operations and the processing of applications so that officers can assist applicants.
Residents of Turkana can now easily visit Lodwar Huduma Centre while those in West Pokot can access the service at Kapenguria Huduma Centre. The expansion forms part of a wider government plan to extend technology driven police clearance services to more Kenyans.
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